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About the Role
As a Jira Administrator at Juju-Tech, you will design, configure, and maintain Jira
environments used by enterprise software, DevOps, and business teams. You’ll ensure Jira
scales with organizational growth while remaining intuitive, secure, and highly performant.
You’ll partner closely with engineering leaders, product managers, and operations teams to
translate process requirements into efficient workflows, automations, dashboards, and reports.
What You'll Do
- Administer and configure Jira Software, Jira Service Management, and Jira Work Management
- Design and maintain workflows, screen schemes, issue types, and permission models
- Implement automations to reduce manual work and enforce process standards
- Create dashboards, filters, and reports for leadership and delivery teams
- Manage users, groups, roles, and access controls across multiple projects
- Support Agile frameworks: Scrum, Kanban, SAFe
- Integrate Jira with Confluence, Bitbucket, GitHub, CI/CD tools, and monitoring systems
- Oversee Jira upgrades, migrations, and cloud-to-cloud transitions
- Establish governance, naming standards, and best practices
- Troubleshoot performance, permission, and automation issues
- Provide Jira training, documentation, and user support
What We're Looking For
- 4+ years of hands-on Jira administration experience
- Strong understanding of Jira Cloud architecture
- Experience designing complex workflows and automation rules
- Solid understanding of Agile and SDLC best practices
- Experience with Jira Service Management configurations
- Ability to translate business needs into technical solutions
- Strong communication and stakeholder management skills
Nice to Have
- Atlassian certifications (ACP‑100 / ACP‑120 / ACP‑600)
- Experience with ScriptRunner, Automation for Jira, or Forge apps